Evergreen Retirement Community

Lead Concierge

Greet residents and provide general assistance to visitors, prospective residents, and families. Use proper telephone skills. Ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Ensure that incident reports, concern reports, and other appropriate communication have been completed. Maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders. Complete daily check-in procedure. Maintain emergency contact information. Receive packages, plants, prescription drugs, etc. and deliver/hold as requested.  Maintain the sign in/out log for the issuance of community keys, and gate passes. Inform supervisor of any resident issues or concerns. Maintain coffee and cookie service in the lobby/making cookies daily. Make sure the lobby has fresh flowers and is appropriately appointed. Assist other departments with administrative functions. Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.  Attend all required training, in-service, and staff meetings. Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.

Scheduling coordinator – living well attendant

Scheduling: Coordinating client visits and matching them with staff availability. This can include admission visits and supervisory visits. Printing off and distributing schedules. Communication: Acting as the point of contact between caregivers and families, and responding to calls.  Compliance: Ensuring that home care services comply with company policies and procedures. Documentation: Monitoring and documenting care issues.  Office duties: Performing general office duties, such as understanding and adhering to policies and procedures, and working toward continuous quality improvement.  On-call: Being on-call to ensure that all clients are cared for 24/7.  Provide client care as needed.     Attend all required training, in-service, and staff meetings. Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.

Server

Accept food order, communicate to kitchen and deliver food and beverage to residents and/or guests in a timely manner. Ensure resident/guest satisfaction by responding quickly to needs and requests.  Actively buss and reset tables as well as complete assigned side work. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Cook- Morning shift!

Prepare all food using the daily planner and SLC standard recipes. Work the food line during mealtimes. Ensure that all food meets safety guidelines and that all kitchen areas meet sanitation guidelines. Ensure resident and guest satisfaction by responding quickly to needs and requests.  Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Community Relations Director

Schedule, organize, and conduct tours with prospective resident of independent and assisted living, memory care and skilled nursing. Respond and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately. Create, plan and implement with Sales and Marketing Team and Program Director events to bring in prospective residents, current leads and professionals such as, but not limited to: seminars, speakers, themed events, and family nights. Develop and maintain a good working relationship with residents, families, and professional providers of care.    Maintain a working knowledge of all software programs. Participate in weekend call coverage in Manager Rotation unless they have a standing schedule that already encompasses one or more weekend day.  Secure the required number of budgeted move ins and achieve net gains each month Treat each inquiry with value. Work closely with the Executive Director and Regional Director of Operations, and Divisional Director of Sales and Marketing in development and implementation of the quarterly marketing plan. Create and implement a strong community outreach program that generate the necessary number of referrals to reach sales goals. Complete quarterly media planning with current vendor on a timely basis.  Keep Executive Director informed of all sales activity daily. Maintain Senior Lifestyle Hot Board/Move in Move out board. Communicate any special needs of the incoming resident to the appropriate personnel. Manage use of sales toolbox. Assure every alternative is considered before closing a lead.  Keep informed of all trends, developments, concepts and techniques in his/her field that affect product. Understand the need of the senior and the aging process. Maintain and work an active, meaningful waitlist.  Visit competitors quarterly. Maintain confidentiality of all pertinent information. Comply with all Senior Lifestyle Policies, cities, state, and federal regulations pertaining to Residents’ accounts as it relates to Medicare, third party billing, etc. Interact professionally and effectively with all levels of the organization, residents, family members, etc. Perform other duties as assigned.
 

Maintenance Technician FT

Complete work orders around the community. Perform work and repairs needed to ready apartments prior to move-in’s. Order and organize maintenance supplies as needed.  Complete general maintenance projects, including installations and repairs involving plumbing, electrical equipment, HVAC,  carpentry, painting, equipment repair, snow removal, and landscaping. Respond promptly to emergencies and after hours calls. Maintain knowledge of all property emergency, safety, and disaster plans/procedures. Maintain office, shop, and storage and ensure that mechanical areas of the community are in accordance with SLC policies. Drive residents to stores or on special trips as needed. 

Driver- Full time

Transport residents and perform community errands as assigned.  Manage reservation book (transport requests, coordinate/organize multiple trips; confirm trips)  Ensure that all residents who use the transportation are returned safely to the building. Assist all residents in and out of the vehicle as needed.  Maintain cleanliness of vehicle by performing and/or scheduling regular interior/exterior cleaning. Report mechanical needs and repairs and assist in coordination to have repairs completed. Elevate resident transportation experience through superior customer service. 

Community Relations Counselor

Meet all expectations of meaningful contacts, leases and occupancy. Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately. Secure the required number of budgeted move ins and achieve net gains each month. Develop and maintain a good working relationship with residents, families, and professional providers of care.    Participate in the community outreach program to generate the necessary number of referrals to reach sales goals. Report all sales activity to supervisor daily. Assure every alternative is considered before closing a lead.  Treat each inquiry with value. Maintain confidentiality of all pertinent information.

Licensed Practical Nurse (LPN) – Assisted Living

Responsible for medication administration for the residents in compliance with Federal & State regulations and Senior Lifestyle Corporation guidelines. May be responsible for the admissions of new residents to include all admission assessments and documentation. Responsible for completing acute and long-term care plans or service plans. May be responsible for clinical system tracking (i.e. wounds or infection control) under the direction of the director. Provide general consultation regarding health-related concerns within the community. Notify physicians and/or family members of any change in resident’s health and provides proper documentation. Respond quickly to all emergencies. Maintain close communication with all departments and staff members. Provide educational meetings for residents and staff. Maintain confidentiality of residents’ and prospective residents’ information.     May be responsible for discharges, assessments, and clinical documentation as needed. 

Housekeeper

General cleaning of resident apartments, hallways and other common areas. Assist in preparing empty apartments for resident move-ins. Ensure resident/guest satisfaction by responding quickly to needs and requests.  You may be asked to help respond to resident emergencies. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Find a Community

For more information on retirement and senior housing options, reach out to a Senior Lifestyle community near you.

arrow-up