Our Response to COVID-19

COVID-19 Information

The health and safety of our residents and employees is our primary concern, and we are closely monitoring all developments with respect to the Coronavirus (COVID-19). We are taking action to align with the recommendations of the Centers for Disease Control and Prevention, World Health Organization, and other expert organizations for the latest updates and guidelines for the prevention of COVID-19.  Our communities are supported by a task force to aid us with preparation, communication, and management of the COVID-19 outbreak.

View the CDC Situation Summary


Protective Measures

This global pandemic has necessitated a number of changes in Senior Lifestyle affiliated communities. All of this is in an effort to protect our residents, our team members, and others in the community.

As we work to maintain safe and healthy communities for our residents and team members, each community will be working closely with local and state departments to guide us through our re-opening phases and requirements.

We continue to follow a restricted visitor policy, along with other social distancing and infection control protocols. As always, our processes are subject to change as we review guidance from federal, state, and local officials, and we will continue to provide updates on a regular basis. We will also continue to follow the guidelines and recommendations set forth by the CDC.

Our priority, as always, is the health and safety of our residents and team members. We thank you for your support and are looking forward to establishing a new normal at each of our valued communities!

In order to mitigate the risk of contagion to as many residents as possible, we have implemented the following changes. Senior Lifestyle affiliated communities have implemented the following guidelines:

  • We have provided renewed education and training for our teams on preventative measures such as handwashing, disinfecting, infection control policies and procedures, and social distancing.
  • Everyone entering our community must wear a face mask.
  • All residents are monitored on every shift, including temperature, O2 saturation levels, and observed for any change in condition.
  • Employees are screened at the start, middle, and end of each shift.
  • We have trained our teams to conduct daily team members and essential visitors screenings, as well as regular residents health checks.
  • Our programming team has created activities that maintain healthy social distancing to help entertain and engage you during this difficult time.
  • We encourage our residents to stay connected to your family and friends through virtual visits. We have resources available to arrange virtual visits.
  • In the event we have a confirmed case of COVID-19 in our community we will follow the CDC guidance for confirmed cases in healthcare settings. This guidance includes processes to minimize chances for exposure including isolation and adherence to personal protection protocols.

How we are taking action:

At our communities

All community procedures are under the direction of federal, state and local guidelines as they pertain to visitors, dining, programming, and new resident move ins. This includes:

  • Complying with CDC, state and local guidelines
  • National lab contracts provide us the ability to test staff and residents
  • New two step move-in process for new residents
  • Adopting new products and procedures
  • Disinfecting high-touch areas routinely to 3 time daily
  • Practice proper social distancing, hand washing, and wearing proper PPE

Our part at home

Just as we train our staff on the proper precautions to take while at a community, we brief staff members on how to extend safety measures into their homes. We encourage our team to:

  • Socially distance and wear a mask outside of work
  • Avoid crowded spaces
  • Use caution when in public places and running errands
  • Partake in safe activities such as walking and reading
  • Limit contact with those outside of their homes
  • Place their health and resident safety first

Learn more about communities near you


Tours, Admissions and Visitors

At Senior Lifestyle, we are committed to following all CDC and state guidelines, and make our visit and move-in procedures on a community-by-community basis. If you or your loved one is interested in joining a Senior Lifestyle community, please connect with a community to learn more about tour and move-in availability. Our staff and clinical professionals will be happy to assist you and your family during this time.

Visit Virtually

To help facilitate visits, our communities provide virtual visits as an option to prospective residents. We’re happy to extend virtual visits to our communities for locals or those looking to move from afar. If you’re interested, please contact your community of interest and our team will be happy to assist you.

During this pandemic, maintaining connections are more important than ever. For this reason, we encourage our residents to stay connected with their loved ones, even if they can’t meet face-to-face. We’re helping our residents visit with their friends and family through the following platforms and means of communication:

  • FaceTime
  • Skype
  • Email
  • Text
  • Social media
  • Phone calls
  • Virtual tours

Find a Community

Our caring team is happy to assist with any additional questions or concerns you may have. We invite you to reach out to a Senior Lifestyle community near you to connect with our expert staff by phone or email.


A Look Inside Our Communities

Activities to help our residents pass the time

A Message From Our CEO

As we continue to address the COVID-19 crisis, Senior Lifestyle recognizes the extraordinary commitment of our team members who are performing essential functions at our communities – from hands-on care for residents who require assistance to ongoing maintenance, cleaning, meal preparation and activity programming. We have instituted “Hero Pay” for all community team members and are also providing other needed support resources including complimentary meals for all team members. I am truly humbled to work beside such amazing people who carry out our mission with dedication to our HEART values.

Jon DeLuca
President and Chief Executive Officer

Read the Full Address
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