Castle Pointe at Baywinde

General cleaning of resident apartments, hallways and other common areas. Assist in preparing empty apartments for resident move-ins. Ensure resident/guest satisfaction by responding quickly to needs and requests.  You may be asked to help respond to resident emergencies. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Hire, train, manage, discipline, and terminate department staff. Implement and maintain preventative maintenance programs (TELS and daily checklist). Coordinate compliance with local, state, and federal building codes and guidelines. Coordinate with contractors and venders to make sure insurance and licenses are current. Conduct regular inspections of all Life Safety Systems including fire extinguishers, sprinkler, and alarm systems. Coordinate and perform housekeeping services to assure a high standard of cleanliness both inside and outside the building.  Coordinate annual maintenance and deep cleaning programs for apartments and common areas. Coordinate necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. Work closely with Executive Director in creating and scheduling capital budgets. Establish and obtain bids for all capital projects.  Coordinate annual maintenance programs for apartments and common areas. Coordinate necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. Ensure that the outside of the property is maintained including landscaping and snow removal.  Coordinate the removal of garbage and trash for the property. Coordinate department’s staff schedules to ensure the proper maintenance and cleanliness of office public spaces, residential apartments, and grounds. Prepare and follow approved department budget. Maintain inventory control for all general supplies, parts, and equipment. Maintain all required maintenance and housekeeping files. Schedule and conduct training sessions and department meetings. Prepare resident charges/billing for extra services when applicable. Understand and implement the role of the department’s safety and disaster plan.  Head safety committee meetings.

Hire, train, manage, discipline, and terminate department staff. Implement and maintain preventative maintenance programs (TELS and daily checklist). Coordinate compliance with local, state, and federal building codes and guidelines. Coordinate with contractors and venders to make sure insurance and licenses are current. Conduct regular inspections of all Life Safety Systems including fire extinguishers, sprinkler, and alarm systems. Coordinate and perform housekeeping services to assure a high standard of cleanliness both inside and outside the building.  Coordinate annual maintenance and deep cleaning programs for apartments and common areas. Coordinate necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. Work closely with Executive Director in creating and scheduling capital budgets. Establish and obtain bids for all capital projects.  Coordinate annual maintenance programs for apartments and common areas. Coordinate necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. Ensure that the outside of the property is maintained including landscaping and snow removal.  Coordinate the removal of garbage and trash for the property. Coordinate department’s staff schedules to ensure the proper maintenance and cleanliness of office public spaces, residential apartments, and grounds. Prepare and follow approved department budget. Maintain inventory control for all general supplies, parts, and equipment. Maintain all required maintenance and housekeeping files. Schedule and conduct training sessions and department meetings. Prepare resident charges/billing for extra services when applicable. Understand and implement the role of the department’s safety and disaster plan.  Head safety committee meetings.

Maintain residents’ and business office files Maintain electronic personnel filing system Answer phone, take messages and transfer to appropriate person Fill in for concierge/front desk duties as assigned Assist in answering residents’ billing issues Maintain the ancillary charge worksheet on a weekly basis. Send monthly delinquent notices and follow collection guidelines. Ensure that accounts payable and accounts receivable procedures are processed timely and accurately. Ensure that all proprietary, financial, and resident information is kept confidential. Other duties as assigned

General cleaning of resident apartments, hallways and other common areas. Assist in preparing empty apartments for resident move-ins. Ensure resident/guest satisfaction by responding quickly to needs and requests.  You may be asked to help respond to resident emergencies. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Process reports for such things as work orders, incidents and concerns. You will receive packages, plants, etc. and deliver or hold as requested.  Maintain the sign in/out log for the issuance of community keys. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.