Courtyard Fountains

Plan, develop and implement resident lifestyle programming within and outside of the community.  Facilitate collaboration between assisted living and memory care programming staff to ensure quality programming is planned and executed.  Ensure services within and outside of the community are made available to all residents, including transportation oversight. Assist tenants in making arrangements to meet their personal needs. Establish a tenant council and ensure tenant information system is in place. Survey and interview residents to collect social history data that represents residents’ past and present interests and talents, as well as their satisfaction with the community’s programs.  Document and maintain records as required to effectively manage the department and adhere to applicable state regulations.  In consultation with the Executive Director and Director of Health and Wellness, hire, train, discipline and terminate departmental employees in accordance with Senior Lifestyle Corporation Human Resources policy. Conduct interviews, orientation, and ongoing training of Memory Care Team employees in accordance with employee training policy and regulatory guidelines.  Coach and counsel departmental employees in accordance with Senior Lifestyle human resources policies.  Manage Memory Care employees in partnership with the Health and Wellness director or designee.  Promote the company’s Embrace philosophy in all aspects of his/her role including   interactions with resident, family, and staff and the daily oversight of Memory Care operations in partnership with the Health and Wellness Director.  Organize monthly programming calendar and necessary supplies.  Maintain monthly department budget.  Meet with families during care plan meetings; streamline transitions of residents in/out of as well as within the community. Develop and manage community transportation program. Act as a liaison as needed by the Quality Assurance team.  Maintain current knowledge of Alzheimer’s/dementia topics and participate in Memory Care Department Director training as assigned.  Provide education, training, and hands on support to community staff. 

Provide assistance as needed with medication reminders, bathing, grooming, dressing, escort service, and other activities of daily living. Follow the schedule of resident’s needs set out by supervisor. Provide emotional and social support to residents. Document daily log of assistance. Respect and encourage the independence and dignity of the residents. Respect residents’ confidentiality. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Supervise daily operation of dining room(s), room service and convenience store. Ensure room service orders are delivered timely and properly. Ensure smooth and timely opening of the dining room. Assist in producing weekly schedules with budgetary guidelines for service staff. Ensure that there are an adequate number of employees for each shift and ensure that absences are covered. Lead the training of all new dining room employees. Assist service staff during mealtime as needed. Oversee resident billing of food service charges. Manage dining staff. 

Prepare all food using the daily planner and SLC standard recipes. Work the food line during mealtimes. Ensure that all food meets safety guidelines and that all kitchen areas meet sanitation guidelines. Ensure resident and guest satisfaction by responding quickly to needs and requests.  Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Accept food order, communicate to kitchen and deliver food and beverage to residents and/or guests in a timely manner. Ensure resident/guest satisfaction by responding quickly to needs and requests.  Actively buss and reset tables as well as complete assigned side work. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Accept food orders, communicate to kitchen and deliver food and beverage to residents and/or guests in a timely manner. Actively buss and reset tables. Deliver food to residents’ rooms as needed. Maintain clean and sanitary condition of work areas, dishware, and equipment.   Manager servers and utility workers as needed. 

Responsible for supervision of self-administered medication for the Assisted Living Department in compliance with Federal & State regulations and Senior Lifestyle Corporation guidelines as directed by the LPN/LVN/RN and/or the Assisted Living Director/Health and Wellness Director. Count and sign on approved form, all narcotics with approved personnel before accepting medication keys.  Contact a supervisor immediately with discrepancies. Order all necessary medication and treatments from appropriate pharmacy or notify responsible party when supply is no less than 7 days. Notify supervisor when supply is less than 2 days and medicine hasn’t been received. Responsible for receiving and verifying all medicine received is accurate according to pharmacy label and MAR.  Notifies pharmacy and DH&W of any discrepancies. Responsible for proper storage of all medications and ensuring all lotions, ointments and liquids stored separately from oral medications. Responsible for dating all appropriate vials or bottles at time of initial opening and following pharmacy protocol on length of time they can be used. Responsible for weekly inspections of all medications to ensure all expired medications are removed. Responsible for verifying all current MARs are compared to new MARs at change over time and notifying the supervisor of any discrepancies. Responsible for removing all discontinued medication from med cart and giving it to the supervisor. Provide personal care to residents to include, but not limited to, bathing, skin care, oral hygiene, grooming, dressing, incontinence care, and eating, etc. Provide general nursing care to include, but not limited to, vital signs, temperatures, blood pressure, and weights. Document appropriate information in the daily log as required and notify supervisor of all concerns. Answer calls and assist residents with needs as assigned. Responsible for daily cleaning of all medicine carts at end of shift and restocking as needed.  Responsible for weekly deep cleaning of all med carts. Attend and participate in staff training and in-services. Must maintain accurate records to include preparation of all medical charts for new admissions and readmissions and ensures medical record is complete within forty-eight (48) hours as Policy and Procedure (P&P) and regulatory guidelines.