Evergreen Retirement Community

Provide Home Making Services as required: Make the bed, wash dishes, tidy the apartment, organize closets and dresser drawers, launder clothing and bedding, iron, grocery shopping, meal preparations. Provide additional assistance as required. Document on the daily report sheets services provided to the resident. Daily reports to be completed and returned at the end of each shift.     Attend all required training, in-service, and staff meetings. Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.

Maintain basic knowledge of computer software and internet applications. Maintain resident, business office and employee files. Perform Human Resources function by conducting new hire orientation and administering benefits. Assist in answering resident billing issues. Also maintain the ancillary charge worksheet on a weekly basis. Ensure that move-in deposits and rents are deposited in a timely manner. Send monthly delinquent notices and follows collection guidelines. Process resident lease renewal letters. Ensure that payroll is accurately prepared and reported to the corporate office at the time designated. Ensure that accounts payable procedures are processed timely & accurately. Ensure that all proprietary, financial, and resident information is kept confidential. Monitor and record petty cash disbursements and reconcile to replenish.  Process/file workers compensation claims. Respect and maintain confidentiality of the office, it’s records, and restricted information. Understands the safety and disaster plan. Participate in the Manager on Duty program. Attend various community events. Attend all required training, in-service, and staff meetings. Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers. Adhere to all policies and procedures of Senior Lifestyle Corporation. Perform other duties as assigned.

Transport residents and perform community errands as assigned.   Ensure that all residents who use the transportation are returned safely to the building. Assist all residents in and out of the vehicle as needed.  Maintain cleanliness of vehicle by performing and/or scheduling regular interior/exterior cleaning. Report mechanical needs and repairs and assist in coordination to have repairs completed. Elevate resident transportation experience through superior customer service.  Manage reservation book (transportation requests, coordinate/organize multiple trips, confirm trips, etc.)  Assist lead concierge with daily tasks when needed (answering phones, assisting residents/visitors, delivering items to residents, etc.) Manage reserved parking at the community and oversee cleanliness of parking lots, front entrance, and courtyards.