Terri Hetzel | 100 Days of Heart of Caring

Terri Hetzel
Brookstone Estates of Effingham

Today’s nominee was recognized not only for her heart of caring, but also for her trustworthiness. Meet Terri Hetzel from Brookstone Estates of Effingham, a team member whose honestly and care has earned her a place in the hearts of coworkers and residents alike.

“Terri is the one I go to if I ever need a 100% truthful response to anything. She cares for every resident in our building and they all hold a special place in her heart! She always goes above and beyond and demonstrates team work everyday that she works!”

Terri’s heart of caring compels her to portray trustworthiness and respect for every resident in the community, so much so that they seek her out among other team members.

“Terri is always trusted by every resident in the building. They confide in her for everything.”

“Terri has a very unique relationship with each one of our residents. Each one of them holds a very special place in her heart.”

Thank you, Terri, for being a caring and trustworthy face our residents feel comfortable coming to. Congratulations on a well-deserved nomination for our Heart of Caring award!

This spotlight is part of Senior Lifestyle’s 100 Days of Heart of Caring series featuring nominees from our 170+ communities across the country. All nominations are anonymous. Our nominees represent the backbone of our commitment to our core values: Caring, Honesty, Appreciation, Respect and Teamwork; without them, we could never fulfill our goal of providing best-in-class care to every one of our residents. Join us as we celebrate these caring, passionate individuals and their commitment to our residents.

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